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Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation Exam 6207.1
Exam Number/Code : 6207.1
Exam Name : Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation Exam
Questions and Answers : 62Q&As
Update Time : 2012-3-12
Free Avaya Aura 6207.1 Demo Download
A technician has successfully installed the Avaya Aura Quality Monitoring (Avaya QM) software on a
client site, and needs to configure the software. The Avaya QM solution is being deployed as a single
server solution. As part of the configuration the Voice Cards must be specified. Which kind of voice
card should be created?
A. Dialogic D/240JCT
B. Dialogic D/82JCT
D. Dialogic DSE DL-300x
You have just installed one Avaya Aura viewer system and have made some test calls that appear to
have been recorded successfully by the Avaya Aura Contact Recoding (Avaya CR) system. While
being recorded, one of the test calls was put on and then taken of hold. When you run a query using
Avaya CR “Search and replay” you expect to __________ and when you run a query from Viewer, in
the Viewer query Results Windows you expect to _______ for the same call.
A. see two segments which can be connected by means of Universal Call ID (UCID) and you will have
to listen to two audio files; see only one segment and you will hear only one audio file playing the
B. see two segments which can be connected by means of UCID and you will have to listen to two
audio files; see two segments and you will hear two audio files playing
C. see one segment and you will hear one audio file that stops playing right after the call has b-put
on hold; see only one segment and you will hear only one audio file playing the whole conversation
D. see two segments which can be connected by means of UCID and you will have to listen to two
audio files; see only one segment and you will hear only one audio file stopping right after the call
has been put on hold
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