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Apple OS X v10.8 Troubleshooting Exam 9L0-064
Exam Number/Code : 9L0-064
Exam Name : OS X v10.8 Troubleshooting Exam
One year free update
Once failed,100% refund
Questions and Answers : 68Q&As
Update Time : 2013-8-6
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1.You suspect that a customer’s MacBook Pro is failing to connect to a network because of a setting. Which technique is the
most efficient way for you to test the MacBook Pro with default network settings?
A. Create a new location in System Preferences > Network.
B. Start the MacBook Pro from an external disk, or netboot image.
C. Create a new user in the Users & Groups preferences pane and test in that user.
D. Erase the customer’s hard disk, reinstall OS X Mountain Lion, then create a new user.
2.What should customers be aware of if they need to use Safari or reinstall OS X Mountain Lion when their Mac has been
started from OS X Recovery?
A. A valid Apple ID is required to use Safari on OS X Recovery.
B. An internet connection is required to use Safari and reinstall OS X.
C. A Mac must have at least 4GB of memory to reinstall OS X Mountain Lion.
D. They must charge the Mac’s battery to 100% before starting from OS X Recovery.