Nowadays, even the most qualified IT professionals are not able to get good jobs due to the tough competition in this sector. Attaining a good job has also become difficult because of the rapidly changing technology. You need to keep your knowledge and technical skills up to date in order to survive in this competitive world. Obtaining an IT certification is a solution to this problem. IT sector is developing at a rapid pace and you can find lucrative jobs after acquiring IT certifications.
In order to cope up with the need of new certified IT professionals, some major international and domestic companies have started their educational and training programs providing various IT certifications. These certificate courses are intended to provide knowledge to the novices as well as the experienced IT professionals.
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1.You suspect that a customer’s MacBook Pro is failing to connect to a network because of a setting. Which technique is the
most efficient way for you to test the MacBook Pro with default network settings?
A. Create a new location in System Preferences > Network.
B. Start the MacBook Pro from an external disk, or netboot image.
C. Create a new user in the Users & Groups preferences pane and test in that user.
D. Erase the customer’s hard disk, reinstall OS X Mountain Lion, then create a new user.
2.What should customers be aware of if they need to use Safari or reinstall OS X Mountain Lion when their Mac has been
started from OS X Recovery?
A. A valid Apple ID is required to use Safari on OS X Recovery.
B. An internet connection is required to use Safari and reinstall OS X.
C. A Mac must have at least 4GB of memory to reinstall OS X Mountain Lion.
D. They must charge the Mac’s battery to 100% before starting from OS X Recovery.
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