BH0-012 test questions

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ISEB The Foundation - ITIL® (2012 Onwards) BH0-012
Exam Number/Code : BH0-012
Exam Name : The Foundation - ITIL® (2012 Onwards)
Questions and Answers : 99Q&As
Update Time : 2012-7-11
Price : $89.00

Which one of the following is NOT the responsibility of service catalogue management?
A. Ensuring that information in the service catalogue is accurate 
B. Ensuring that service level agreements are maintained 
C. Ensuring that information in the service catalogue is consistent with information in the service portfolio 
D. Ensuring that all operational services are recorded in the service catalogue
Answer: B     

At whi ch stage of the service lifecycle should the processes necessary to operate a new service be defined?  
A. Service design: Design the processes 
B. Service strategy: Develop the offerings 
C. Service transition: Plan and prepare for deployment 
D. Service operation: IT operations management  
Answer: A

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