EX0-101 study guide

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EXIN,Inc ITIL Foundation v.3 EX0-101
Exam Number/Code : EX0-101
Exam Name : ITIL Foundation v.3
One year free update
Once failed,100% refund
Questions and Answers : 80Q&As
Update Time : 2013-8-17
Price :$79.00

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Free EX0-101 Demo Download
Question: 1
Which process includes business, service and component sub-processes?
A. Capacity management
B. Incident management
C. Service level management
D. Financial management
Answer: A

Question: 2
At which stage of the service lifecycle should the processes necessary to operate a new service be
defined?
A. Service design: Design the processes
B. Service strategy: D evelop the offerings
C. Service transition: Plan and prepare for deployment
D. Service operation: IT operations management
Answer: A