Exam MB6-889 study guide

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Microsoft Dynamics AX 2012 Service Management MB6-889
Exam Number/Code : MB6-889
Exam Name : Microsoft Dynamics AX 2012 Service Management
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Once failed,100% refund
Questions and Answers : 80Q&As
Update Time : 2014-2-20
Price : $99.00

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Question: 1
You are creating service order transactionsfor repairs in Microsoft Dynamics AX 2012.You need topost a service order that includes a repair. Which of the following conditions must be met beforeyou can post the service order? (Each correct answer presents part of the solution. Choose two.)
A. All replacement items must be signed off.
B. The service order must be signed off.
C. The resolution must be signed off.
D. The current stage ofthe service order must allow posting.
Answer: B, D

Question: 2
You are recording diagnosis codesfor a repair management process in Microsoft DynamicsAX 2012.Which of the following statements about diagnosis codes is true?
A. The diagnosis code can automatically assign a resolution.
B. The diagnosis code can be recorded only afterthe diagnosis area is recorded.
C. The diagnosis code is recorded prior tothe condition.
D. The diagnosis code is less specific than the diagnosis area.
Answer: B

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