free 70-685 exam questions

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Microsoft Pro: Windows 7, Enterprise Desktop Support Technician 70-685
Exam Number/Code : 70-685
Exam Name : Pro: Windows 7, Enterprise Desktop Support Technician
One year free update
Once failed,100% refund
Questions and Answers : 182Q&As
Update Time : 2012-3-1
Price :$79.00

Candidates for 70-685 exam support end users who run Microsoft Windows 7 in a corporate environment. They should have experience using applications that are included with the operating system, such as productivity applications used in a corporate environment and Microsoft Office applications. Candidates should be able to resolve operating system issues by telephone, email, connecting to an end user's system remotely, or by visiting an end user's desktop. They should have a working knowledge of operating in an Active Directory domain environment.

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Users in the ERPApp1 pilot project report intermittent application issues.
You need to consolidate all application events for the users in a central location.
What should you do.?
A. Configure event subscriptions. 
B. Configure the Advanced Audit Policy Configuration settings. 
C. Create a custom view in Event Viewer. 
D. Create a user-defined Data Collector Set. 
Answer: A 

The help desk reports that users in the Marketing OU print draft documents, e-mails, and other
miscellaneous documents on Printer2.
You need to recommend a solution so that marketing users print documents to Printer1 by default.
What should you do?
A. Enable printer pooling. 
B. Configure Group Policy Preferences. 
C. Modify the priorities of the shared printers. 
D. Modify the permissions of the shared printers. 
Answer: B

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Exam 70-685 Skills Being Measured
Supporting Mobile Users (18 percent)
Solve enterprise wireless connectivity issues.
This objective may include but is not limited to: signal strength; encryption types; encryption keys; wireless profiles; mobile devices
Solve enterprise remote access issues.
This objective may include but is not limited to: VPN client not connecting; IPv6 support; access and authentication to network resources

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