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1.You review a published Knowledge Base article.
Which two actions can you perform? (Choose TWO)
A.Add a note
B.Change the subject
C.Add a keyword
D.Add a section
E.Add a comment
Answer: A, E
2.What role do keywords play in the Knowledge Base?
A.Keywords are only used to manage the Knowledge Base.
B.Keywords relate similar cases to each other
C.Keywords are used to search for articles.
D.Keywords define the subject tree.