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Oracle Siebel Customer Relationship Management 8 Business Analyst 1Z0-219
Exam Number/Code : 1Z0-219
Exam Name : Siebel Customer Relationship Management 8 Business Analyst
One year free update
Once failed,100% refund
Questions and Answers : 74Q&As
Update Time : 2013-5-16
Price :$79.00

Free 1Z0-219 Demo Download
Question: 1
Which client accesses local .cfg and .srf files and directly accesses a local database and Siebel file
A. Web Client
B. Wireless Web Client
C. Dedicated Web Client
D. Handheld Client
Answer: D

Question: 2
What are the two characteristics of Multitenancy?
A. Agents cannot manually assume appropriate role based on inbound work items.
B. It allows a Call Center agent to support multiple clients at once.
C. It allows users to navigate through multi-interactions.
D. It requires users to change position to access appropriate dat a.
E. It allows up -to -date overview of customer service effectiveness.
Answer: A,B